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ChiroCandy Service

Voice AI for Chiropractic Practices

Quick answer

ChiroCandy Voice AI supports phone answering, follow-up, appointment booking, and reactivation workflows. Define which calls it should handle, what it may say, and when a staff member should take over before launch.

Which phone workflows can it support?

The service covers inbound and outbound phone workflows for answering, follow-up, appointment booking, and reactivation. The appropriate setup depends on your call volume, staff availability, existing systems, and the contacts you are authorized to reach.

  • Incoming calls: help callers with configured practice information and a booking step.
  • Follow-up: connect an inquiry with a next action when a phone conversation is appropriate.
  • Reactivation: support outreach to an eligible existing-contact audience within an agreed campaign.

Agree on the handoff before connecting calls

Identify the situations that require your team, who receives those requests, and what happens outside business hours. Confirm supported phone and scheduling connections, transfer behavior, and fallback options during the walkthrough. The assistant should not be treated as a source of clinical advice.

What should we test in a walkthrough?

  1. A caller asking about hours or location.
  2. An appointment request with no suitable time available.
  3. A question outside the configured answers.
  4. A request to speak to a staff member.
  5. An unanswered or interrupted call and the next step.

Use fictional scenarios during testing. Confirm the operating scope, contact permissions, data handling, and any usage charges for your actual configuration before launch.

How is Voice AI different from AI CA?

AI CA is the chat and SMS offering. Voice AI handles telephone workflows. The homepage chat demo shows a chat experience; it does not demonstrate phone audio, call transfers, or your telephone integration. Request a Voice AI walkthrough to review those details.

How should we evaluate performance?

Review answered calls, unresolved requests, staff handoffs, bookings, and attended visits over the same period. Check conversation quality as well as counts. Call volume alone cannot establish patient acquisition or return on investment.

Use the call-tracking guide to distinguish useful inquiries from other calls, and the reactivation guide when planning outreach to an existing list.

What does it cost?

The listed monthly service fee is $497. Applicable AI/SMS usage charges are additional. Voice AI is listed separately from AI CA chat and SMS. Review current packages, setup fees, and terms, then confirm your scope in the agreement.

Discuss my practice’s workflow →

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Service FAQ

Is the homepage demo a Voice AI demo?
No. The homepage demonstrates chat. Book a walkthrough to review telephone audio, handoffs, and the connections needed for your practice.
Can we use Voice AI for every call?
Confirm the appropriate call types, hours, exclusions, and staff handoffs during setup. Do not assume that every question or integration can be handled automatically.
Is Voice AI included with AI CA?
Voice AI and AI CA chat/SMS are separately listed services. Review the current pricing and confirm the package scope and usage charges in your proposal.